Terms and Conditions

Last updated: September 3, 2026

These Terms and Conditions (“Terms”) govern your use of the website 1stheathomecomfortinc.ca (the “Site”) and any services offered by 1st Heat Home Comfort Inc. (“we,” “us,” “our,” or “the Company”). By using our Site, requesting a quote, booking a service, or communicating with us by phone, email, or text message, you agree to these Terms. If you do not agree, please do not use our Site or services.

1. Who We Are

1st Heat Home Comfort Inc.
3300 Steeles Avenue West, Unit 11B-4
Concord, Ontario L4K 2Y4, Canada
Email: info@1stheathomecomfortinc.ca
Phone: (289) 409-9929

2. Our Services

1st Heat Home Comfort Inc. provides heating, cooling, and home comfort services, including quotes, installation, repair, and maintenance. Service availability, pricing, and scheduling are confirmed at the time of booking and may vary by location and system type.

3. Use of Our Website

You agree to use our Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. You agree not to misuse the Site, attempt unauthorized access to our systems, or submit false or misleading information through our contact or booking forms.

4. SMS / Text Messaging Program Terms

By submitting your mobile phone number through our website, over the phone, or in person, you opt in to receive text messages from 1st Heat Home Comfort Inc., including:

Appointment confirmations, reminders, and service follow-up messages; and
Promotional and marketing messages, such as seasonal offers and maintenance reminders.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of receiving text messages from us. Reply HELP for help. Carriers, including but not limited to wireless carriers, are not liable for delayed or undelivered messages.

Age Restriction: Our SMS text messaging program is available only to individuals who are at least 18 years of age. By opting in to receive text messages from us, you represent and warrant that you are 18 years of age or older.

Your consent to receive text messages is not a condition of purchasing any goods or services from us. This SMS program is governed by our Privacy Policy, which describes how we collect, use, and protect your information, including your text messaging opt-in data.

5. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of 1st Heat Home Comfort Inc. or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

6. Disclaimers

Our Site and its content are provided “as is” without warranties of any kind, express or implied. While we strive to keep information on our Site accurate and up to date, we do not guarantee the completeness, reliability, or accuracy of any content, including pricing, service descriptions, or availability. Any service quote provided through the Site is an estimate and subject to confirmation.

7. Limitation of Liability

To the fullest extent permitted by law, 1st Heat Home Comfort Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services, including but not limited to loss of data, loss of profits, or business interruption, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless 1st Heat Home Comfort Inc., its directors, employees, and agents from any claims, damages, or expenses arising from your use of the Site or your violation of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts of Ontario.

10. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our Site or services after any changes constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us: